Terms & Conditions
Effective Date: May 27, 2026
Crownhigh Personal Voicemail LLC
These Terms & Conditions ("Terms") govern your use of Crownhigh. By using Crownhigh, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to use Crownhigh. By using the platform, you represent that you meet this requirement.
2. Service Description
Crownhigh provides:
- Personalized voicemail routing
- Triggered message delivery
- Conditional caller activation
- Voicemail recording
- Video messaging
- Cloud-based communication tools
Crownhigh is not a cellular carrier. Carrier services remain subject to third-party provider availability.
3. Account Responsibility
Users are responsible for:
- Maintaining login security
- Safeguarding passwords
- All activity on their accounts
- Ensuring forwarding setup accuracy
- Lawful usage of recordings
4. Acceptable Use
Users may not:
- Harass others
- Impersonate others
- Violate recording laws
- Distribute illegal content
- Send threats
- Distribute malware
- Abuse telecom systems
- Bypass platform protections
- Scrape platform data
Crownhigh reserves the right to suspend accounts violating these rules.
5. Recording Disclosures
Users understand that voicemail and video recordings may contain personal conversations, emotional content, and confidential information. Users are solely responsible for obtaining lawful consent where required.
6. Payment Terms
Setup Fee — A one-time setup fee may apply.
Subscription Billing — Subscriptions renew automatically unless canceled. Users authorize recurring billing.
7. Refunds
Except where required by law: setup fees are non-refundable, and subscription fees may be non-refundable after billing periods begin.
8. Service Availability
Crownhigh does not guarantee uninterrupted service, carrier compatibility, flawless voicemail delivery, message availability, or error-free operation. Telecommunications systems may fail or experience delays.
9. User Content
Users retain ownership of uploaded content. However, users grant Crownhigh a limited license to store, process, transmit, and display content to intended recipients solely for operating the service.
10. Intellectual Property
All Crownhigh branding, software, architecture, visual design, trademarks, and proprietary systems remain the property of Crownhigh Personal Voicemail LLC. Users may not reverse engineer, copy source code, clone the platform, reproduce branding, or exploit proprietary systems without written permission.
11. Disclaimer of Warranties
Crownhigh is provided "AS IS" and "AS AVAILABLE." We disclaim all warranties including merchantability, fitness for a particular purpose, uninterrupted operation, and non-infringement.
12. Limitation of Liability
To the maximum extent permitted by law, Crownhigh shall not be liable for emotional distress, missed communications, lost data, indirect damages, consequential damages, telecom failures, message delivery delays, or unauthorized access.
13. Termination
We may suspend or terminate accounts for Terms violations, abuse, fraud, illegal activity, or payment failures.
14. Governing Law
These Terms are governed by the laws of the State of Florida.
15. Dispute Resolution
Disputes may be resolved through binding arbitration unless prohibited by law.
16. Contact
Email: legal@aha.app
Important Notice
This document is a foundational legal draft for Crownhigh and should be reviewed by a licensed attorney in your jurisdiction before production deployment or public launch. Crownhigh operates in areas involving telecommunications, user-generated content, voicemail routing, audio/video recording, cloud storage, SMS delivery, and caller metadata. Federal, state, and international laws may apply depending on where users are located.